SHIPPING POLICY
Last Updated: August 22, 2026
At Spoke & Stone, we aim to make shipping straightforward and transparent.
Where We Ship
We currently ship to:
United States
United Kingdom
Australia
Canada
Shipping Time
Orders typically ship within 6-8 business days.
Business days generally exclude weekends and public holidays.
Please note that delivery may occasionally be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside our reasonable control.
Shipping estimates are not guaranteed delivery dates.
Order Tracking
You will receive tracking information by email as soon as your order ships.
Tracking information may take some time to become active after the carrier receives your shipment.
If you have concerns about your tracking information or shipment, contact us at support@spokeandstone.com.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, contact support@spokeandstone.com immediately.
We cannot guarantee that an address can be changed once an order has entered fulfillment or has shipped.
Delayed Orders
Occasional delays can occur due to carrier operations, customs, weather, holidays, or circumstances outside our reasonable control.
If your order has exceeded the expected shipping timeframe, please contact support@spokeandstone.com with your order number so our team can assist you.
Lost or Damaged Shipments
If your shipment appears to be lost or arrives damaged, contact support@spokeandstone.com.
Please provide your order number and any relevant photos or information so we can investigate the issue and determine an appropriate resolution.
International Orders
International orders may be subject to customs procedures, import restrictions, duties, or taxes depending on the destination.
Any applicable charges imposed by local authorities may be the customer's responsibility unless otherwise stated during checkout.
Contact Us
For shipping or tracking questions:
Spoke & Stone
Website: spokeandstone.com
Email: support@spokeandstone.com